/* Muscle Lab OS — MESMA estrutura do OS do Mike, rebrandada com a marca do
   Samuel (brand book): preto profundo, verde-escuro como acento, branco.
   Só os VALORES das cores mudam; os nomes dos tokens são os mesmos do Mike. */

:root {
  --bg: #0d0d0d;
  --bg-2: #151515;
  --bg-3: #1c1c1c;
  --line: #262626;
  --line-2: #333333;
  --ink: #f1f2f0;
  --ink-2: #9da29c;
  --ink-3: #6e7268;
  --fire: #4e9a48; /* acento (verde da marca) — dinheiro/ação */
  --fire-2: #3d7a3a;
  --ember: #e0654a; /* perigo/atenção dura */
  --ice: #7fb2e8; /* máquina pensando / dado secundário */
  --ice-2: #5c8ec2;
  --rose: #c9b0ac;
  --ok: #4e9a48;
  --amber: #e0b23a;
  --grad-fire: linear-gradient(100deg, #4e9a48 0%, #3d7a3a 100%);
  --sobre-fire: #0d0d0d; /* texto sobre o acento verde */
  --doodle-1: rgba(241, 242, 240, .03);
  --doodle-2: rgba(78, 154, 72, .025);
  --r: 12px;
  --sans: "Geist", system-ui, sans-serif;
  --serif: "Fraunces", serif;
  --mono: "JetBrains Mono", monospace;
  color-scheme: dark;
}

/* Tema claro: mesma estrutura, marca do Samuel sobre papel neutro. */
:root[data-tema="light"] {
  --bg: #f3f3f1;
  --bg-2: #ffffff;
  --bg-3: #e9e9e6;
  --line: #dededa;
  --line-2: #c9c9c4;
  --ink: #17181a;
  --ink-2: #55565a;
  --ink-3: #82837f;
  --fire: #3d7a3a;
  --fire-2: #2e5e2c;
  --ember: #c0472f;
  --ice: #38659c;
  --ice-2: #2d5382;
  --rose: #8a5f58;
  --ok: #2e5e2c;
  --amber: #a5761a;
  --grad-fire: linear-gradient(100deg, #4e9a48 0%, #3d7a3a 100%);
  --sobre-fire: #ffffff;
  --doodle-1: rgba(20, 20, 20, .05);
  --doodle-2: rgba(61, 122, 58, .05);
  color-scheme: light;
}

* {
  box-sizing: border-box;
  margin: 0;
}
html,
body {
  height: 100%;
}
body {
  font: 14px/1.5 var(--sans);
  background: var(--bg);
  color: var(--ink);
  -webkit-font-smoothing: antialiased;
}
::-webkit-scrollbar {
  width: 8px;
  height: 8px;
}
::-webkit-scrollbar-thumb {
  background: var(--line-2);
  border-radius: 4px;
}
:focus-visible {
  outline: 2px solid var(--ice);
  outline-offset: 2px;
  border-radius: 4px;
}
a {
  color: var(--ice);
  text-decoration: none;
}
button {
  font: 600 11px var(--mono);
  text-transform: uppercase;
  letter-spacing: .05em;
  color: var(--ink);
  background: var(--bg-3);
  border: 1px solid var(--line-2);
  border-radius: 8px;
  padding: 8px 14px;
  cursor: pointer;
  transition: border-color .15s ease-out, background .15s ease-out;
}
button:hover {
  border-color: var(--ink-3);
}
button.fire {
  background: var(--fire);
  border: 1px solid var(--fire);
  color: #131408;
  font-weight: 700;
}
button.fire:hover {
  filter: brightness(1.08);
}
button.ghost {
  background: transparent;
}
button:disabled {
  opacity: .45;
  cursor: default;
}
input,
select,
textarea {
  font: inherit;
  color: var(--ink);
  background: var(--bg-3);
  border: 1px solid var(--line-2);
  border-radius: 8px;
  padding: 8px 12px;
  width: 100%;
}
input::placeholder,
textarea::placeholder {
  color: var(--ink-3);
}

/* ---------- shell ---------- */
.shell {
  display: grid;
  grid-template-columns: 216px 1fr;
  min-height: 100vh;
}
.sidebar {
  background: var(--bg-2);
  border-right: 1px solid var(--line);
  padding: 18px 12px;
  display: flex;
  flex-direction: column;
  gap: 4px;
  position: sticky;
  top: 0;
  height: 100vh;
}
.brand {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 4px 10px 16px;
}
.brand img {
  width: 34px;
  height: 34px;
  border-radius: 8px;
  object-fit: cover;
}
.brand .nome {
  font-weight: 700;
  font-size: 14px;
  line-height: 1.15;
}
.brand .nome .os {
  background: var(--grad-fire);
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
}
.brand .sub {
  font: 600 9px var(--mono);
  color: var(--ink-3);
  letter-spacing: .14em;
}
.nav-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 9px 12px;
  border-radius: 9px;
  color: var(--ink-2);
  cursor: pointer;
  border: 1px solid transparent;
  font-weight: 500;
}
.nav-item:hover {
  color: var(--ink);
  background: var(--bg-3);
}
.nav-item.ativo {
  color: var(--ink);
  background: var(--bg-3);
  border-color: var(--line-2);
}
.nav-item .ico {
  display: grid;
  place-items: center;
  width: 18px;
}
.nav-so-mobile {
  display: none;
}
.main {
  padding: 26px 30px 60px;
  max-width: 1280px;
  width: 100%;
}

@media (max-width: 860px) {
  .shell {
    grid-template-columns: 1fr;
  }
  .sidebar {
    position: fixed;
    bottom: 0;
    top: auto;
    height: auto;
    width: 100%;
    z-index: 50;
    flex-direction: row;
    justify-content: space-around;
    padding: 8px 6px;
    border-right: 0;
    border-top: 1px solid var(--line);
  }
  .brand {
    display: none;
  }
  /* bottom-nav: só Início · Conversas · Vendas · Mais */
  .nav-item.nav-desktop {
    display: none;
  }
  .nav-so-mobile {
    display: flex;
  }
  .nav-item {
    flex-direction: column;
    gap: 2px;
    font-size: 10px;
    padding: 6px 10px;
  }
  .main {
    padding: 18px 14px 90px;
  }
}

/* ---------- primitivas ---------- */
.card {
  background: var(--bg-2);
  border: 1px solid var(--line);
  border-radius: var(--r);
}
h1.pg {
  font: 560 27px/1.2 var(--serif);
  letter-spacing: .005em;
}
h1.pg .acento {
  font-style: italic;
  color: var(--fire);
}
.linha-topo {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 16px;
}
.muted {
  color: var(--ink-3);
}
.sub2 {
  color: var(--ink-2);
}
.ember {
  color: var(--ember);
}
.num {
  font-family: var(--mono);
  font-variant-numeric: tabular-nums;
  letter-spacing: -.01em;
}
.trunca {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 260px;
}
.pill {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font: 600 9.5px var(--mono);
  text-transform: uppercase;
  letter-spacing: .05em;
  border-radius: 99px;
  padding: 2.5px 9px;
  border: 1px solid var(--line-2);
  color: var(--ink-2);
}
.pill.ativo {
  color: var(--ok);
  border-color: color-mix(in srgb, var(--ok) 35%, transparent);
}
.pill.pausado {
  color: var(--fire);
  border-color: color-mix(in srgb, var(--fire) 35%, transparent);
}
.pill.handoff {
  color: var(--ember);
  border-color: color-mix(in srgb, var(--ember) 40%, transparent);
}
.pill.tier {
  color: var(--ice);
  border-color: color-mix(in srgb, var(--ice) 30%, transparent);
}
.pill-fire {
  color: var(--fire);
  border-color: color-mix(in srgb, var(--fire) 35%, transparent);
}
.pill-ember {
  color: var(--ember);
  border-color: color-mix(in srgb, var(--ember) 40%, transparent);
}

/* ponto único de estado (lista de conversas, saúde) */
.dot {
  width: 8px;
  height: 8px;
  border-radius: 99px;
  display: inline-block;
  flex: none;
}
.dot-ok {
  background: var(--ok);
  box-shadow: 0 0 8px color-mix(in srgb, var(--ok) 65%, transparent);
}
.dot-amber {
  background: var(--amber);
}
.dot-ember {
  background: var(--ember);
  box-shadow: 0 0 8px color-mix(in srgb, var(--ember) 65%, transparent);
}
.dot-fire {
  background: var(--fire);
  box-shadow: 0 0 8px color-mix(in srgb, var(--fire) 65%, transparent);
}
.dot-ice {
  background: var(--ice);
  box-shadow: 0 0 8px color-mix(in srgb, var(--ice) 65%, transparent);
}
.pulse {
  animation: pulse 2s ease-in-out infinite;
}
@keyframes pulse {
  50% {
    opacity: .45;
  }
}

/* ---------- gaveta (drawer lateral) ---------- */
.gaveta-overlay {
  position: fixed;
  inset: 0;
  background: rgb(7 8 14 / .55);
  z-index: 90;
}
.gaveta {
  position: absolute;
  top: 0;
  right: 0;
  height: 100%;
  width: min(420px, 94vw);
  background: var(--bg-2);
  border-left: 1px solid var(--line-2);
  display: flex;
  flex-direction: column;
  animation: gaveta-in .18s ease-out;
}
@keyframes gaveta-in {
  from {
    transform: translateX(24px);
    opacity: 0;
  }
}
.gaveta-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 16px 18px;
  border-bottom: 1px solid var(--line);
  font-size: 15px;
}
.gaveta-corpo {
  flex: 1;
  overflow-y: auto;
  padding: 16px 18px;
}
.btn-x {
  padding: 6px 8px;
  border: 0;
  color: var(--ink-3);
}
.btn-x:hover {
  color: var(--ink);
}
.gv-linha {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  padding: 8px 0;
  border-bottom: 1px solid var(--line);
  font-size: 13px;
}
.gv-linha:last-of-type {
  border-bottom: 0;
}
.gv-click {
  cursor: pointer;
  margin: 0 -8px;
  padding: 8px;
  border-radius: 8px;
}
.gv-click:hover {
  background: var(--bg-3);
}
.gv-sub {
  font: 600 10px var(--mono);
  letter-spacing: .09em;
  text-transform: uppercase;
  color: var(--ink-3);
  margin: 16px 0 8px;
}

/* ---------- abas (segmented control) ---------- */
.abas {
  display: inline-flex;
  gap: 2px;
  background: var(--bg-2);
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 3px;
  margin-bottom: 16px;
  max-width: 100%;
  overflow-x: auto;
}
.aba {
  border: 0;
  background: transparent;
  color: var(--ink-2);
  font-size: 12.5px;
  padding: 6px 14px;
  border-radius: 7px;
  white-space: nowrap;
}
.aba:hover {
  color: var(--ink);
}
.aba.sel {
  background: var(--bg-3);
  color: var(--ink);
  font-weight: 650;
}

/* ---------- início: placar ---------- */
.saude-btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 12.5px;
  color: var(--ink-2);
  border: 0;
  padding: 4px 8px;
}
.placar {
  display: flex;
  align-items: center;
  padding: 26px 30px;
  gap: 30px;
}
.placar-lado {
  flex: 1;
  min-width: 0;
}
.placar-div {
  width: 1px;
  align-self: stretch;
  background: var(--line-2);
}
.placar-n {
  font-family: var(--serif);
  font-size: 46px;
  font-weight: 560;
  letter-spacing: 0;
  line-height: 1.08;
}
.placar-n.hero {
  color: var(--ink);
}
.placar-l {
  color: var(--ink-3);
  font: 600 10.5px var(--mono);
  text-transform: uppercase;
  letter-spacing: .08em;
  margin-top: 6px;
}
@media (max-width: 640px) {
  .placar {
    flex-direction: column;
    align-items: flex-start;
    gap: 18px;
    padding: 20px;
  }
  .placar-div {
    width: 100%;
    height: 1px;
    align-self: auto;
  }
  .placar-n {
    font-size: 36px;
  }
}

.dia-contexto {
  color: var(--ink-3);
  font-size: 12.5px;
  margin-top: 10px;
  padding-left: 4px;
}
.dia-contexto .sep {
  margin: 0 8px;
  opacity: .5;
}

/* fila "precisa de humano" — só existe quando existe */
.precisa {
  margin-top: 22px;
  padding: 14px 16px;
  border-color: color-mix(in srgb, var(--fire) 28%, var(--line));
}
.precisa-head {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 6px;
}
.precisa-head b {
  font-size: 13px;
}
.precisa-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 8px 6px;
  border-radius: 8px;
  cursor: pointer;
  font-size: 13px;
}
.precisa-item:hover {
  background: var(--bg-3);
}
.precisa-item .avatar {
  width: 26px;
  height: 26px;
  border-radius: 99px;
  background: var(--bg-3);
  display: grid;
  place-items: center;
  font-weight: 700;
  font-size: 12px;
  color: var(--fire);
  flex: none;
}
.precisa-item .nome {
  font-weight: 600;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.precisa-item .espera {
  color: var(--fire);
  font-weight: 650;
  font-size: 12px;
  flex: none;
}
.precisa-item .espera.ember {
  color: var(--ember);
}

.statline {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin-top: 14px;
}
.stat {
  border: 1px solid transparent;
  background: transparent;
  color: var(--ink-2);
  font-size: 13px;
  padding: 5px 10px;
  border-radius: 8px;
}
.stat b {
  color: var(--ink);
  font-weight: 650;
}
.stat:hover {
  background: var(--bg-3);
  border-color: var(--line-2);
}
.stat-ember,
.stat-ember b {
  color: var(--ember);
}
.stat-fire,
.stat-fire b {
  color: var(--fire);
}

.vivo-faixa {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-top: 22px;
  overflow-x: auto;
  padding-bottom: 4px;
}
.vivo-rotulo {
  font: 700 10px var(--mono);
  letter-spacing: .12em;
  color: var(--ice);
  flex: none;
}
.vivo-chip {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  background: var(--bg-2);
  border: 1px solid color-mix(in srgb, var(--ice) 25%, var(--line));
  border-radius: 10px;
  padding: 8px 12px;
  font-size: 12.5px;
  flex: none;
}
.vazio-frase {
  font: italic 500 15px/1.5 var(--serif);
  color: var(--ink-3);
  margin-top: 26px;
}

.estado {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  font-size: 12px;
}
.estado.ice {
  color: var(--ice);
}
.estado.fire {
  color: var(--fire);
}
.ring {
  position: relative;
  width: 26px;
  height: 26px;
  flex: none;
}
.ring svg {
  transform: rotate(-90deg);
  display: block;
}
.ring .t {
  position: absolute;
  inset: 0;
  display: grid;
  place-items: center;
  font-size: 9px;
  font-weight: 700;
  color: var(--ice);
}

/* vazio com alma */
.vazio {
  text-align: center;
  padding: 34px 20px;
  color: var(--ink-3);
}
.vazio .frase {
  font: italic 500 17px/1.5 var(--serif);
  color: var(--ink-2);
}

/* ---------- conversas: 2 painéis ---------- */
.conv-grid2 {
  display: grid;
  grid-template-columns: 280px 1fr;
  gap: 14px;
  align-items: start;
}
@media (max-width: 860px) {
  .conv-grid2 {
    grid-template-columns: 1fr;
  }
}
.lista {
  max-height: calc(100vh - 110px);
  overflow-y: auto;
}
.lista-topo {
  padding: 10px 12px;
  border-bottom: 1px solid var(--line);
  position: sticky;
  top: 0;
  background: var(--bg-2);
  z-index: 1;
}
.lista-topo select {
  border: 0;
  background: transparent;
  padding: 4px 6px;
  font-size: 12.5px;
  color: var(--ink-2);
  width: 100%;
}
.lead-item {
  padding: 12px 14px;
  border-bottom: 1px solid var(--line);
  cursor: pointer;
}
.lead-item:hover,
.lead-item.sel {
  background: var(--bg-3);
}
.lead-item .topo {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  align-items: center;
}
.lead-item .nome {
  font-weight: 650;
  font-size: 13.5px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.lead-item .lado {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  flex: none;
}
.lead-item .lado .h {
  font-size: 11px;
}
.lead-item .previa {
  color: var(--ink-3);
  font-size: 12.5px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  margin-top: 2px;
}
.chip {
  font: 600 10.5px var(--mono);
  text-transform: uppercase;
  letter-spacing: .05em;
  padding: 5px 12px;
  border-radius: 99px;
  border: 1px solid var(--line-2);
  color: var(--ink-2);
  cursor: pointer;
  background: transparent;
}
.chip.sel {
  color: var(--ink);
  border-color: var(--fire);
}

.chat-wrap {
  display: flex;
  flex-direction: column;
  max-height: calc(100vh - 110px);
}
.chat-head {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 16px;
  border-bottom: 1px solid var(--line);
  flex-wrap: wrap;
}
.nome-btn {
  border: 0;
  padding: 4px 8px;
  margin-left: -8px;
  font: 650 14.5px var(--sans);
  text-transform: none;
  letter-spacing: 0;
}
.nome-btn:hover {
  background: var(--bg-3);
}
.chat {
  flex: 1;
  overflow-y: auto;
  padding: 18px 16px;
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.msg {
  max-width: 72%;
  padding: 9px 13px;
  border-radius: 14px;
  white-space: pre-wrap;
  word-break: break-word;
  font-size: 13.5px;
}
.msg.in {
  background: var(--bg-3);
  align-self: flex-start;
  border-bottom-left-radius: 4px;
}
.msg.out {
  background: color-mix(in srgb, var(--ice) 13%, var(--bg-3));
  align-self: flex-end;
  border-bottom-right-radius: 4px;
}
.msg.human_out {
  background: color-mix(in srgb, var(--fire) 14%, var(--bg-3));
  align-self: flex-end;
  border-bottom-right-radius: 4px;
}
.msg .meta {
  font-size: 10px;
  color: var(--ink-3);
  margin-top: 4px;
}
.form-card {
  align-self: flex-start;
  max-width: 86%;
  padding: 12px 14px;
  border-color: color-mix(in srgb, var(--ice) 25%, var(--line));
}
.form-card .titulo {
  font: 700 10px var(--mono);
  letter-spacing: .09em;
  color: var(--ice);
  margin-bottom: 8px;
}
.form-card .grade {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 4px 16px;
  font-size: 12.5px;
}
.form-card .grade b {
  color: var(--ink-2);
  font-weight: 500;
}
.composer {
  border-top: 1px solid var(--line);
  padding: 12px 14px;
  display: flex;
  gap: 10px;
  align-items: center;
}
.agente-no-comando {
  display: flex;
  align-items: center;
  gap: 10px;
  color: var(--ink-2);
  flex: 1;
  font-size: 13px;
}
.chat-status {
  padding: 6px 16px;
  font-size: 12px;
  color: var(--ice);
  border-top: 1px solid var(--line);
}
.pills {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
}
.timeline {
  display: flex;
  flex-direction: column;
  gap: 8px;
  font-size: 12px;
}
.timeline .ev {
  display: flex;
  gap: 8px;
  color: var(--ink-2);
}
.timeline .ev .h {
  color: var(--ink-3);
  flex: none;
  font-variant-numeric: tabular-nums;
}

/* ---------- formulários: barras ---------- */
.taxa-linha {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 10px;
  font-size: 12.5px;
}
.taxa-rotulo {
  width: 72px;
  flex: none;
  color: var(--ink-2);
}
.taxa-barra {
  flex: 1;
  height: 8px;
  border-radius: 99px;
  background: var(--bg-3);
  overflow: hidden;
}
.taxa-barra > div {
  height: 100%;
  border-radius: 99px;
  background: var(--grad-fire);
  transition: width .4s ease-out;
}
.taxa-num {
  font-weight: 650;
  width: 42px;
  text-align: right;
}
.mini-barra {
  height: 5px;
  border-radius: 99px;
  background: var(--bg-3);
  margin-top: 3px;
}
.mini-barra > div {
  height: 100%;
  border-radius: 99px;
  background: var(--ice);
}

/* ---------- tiles (cérebro/saúde) ---------- */
.tiles {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: 12px;
}
.tile {
  padding: 16px 18px;
}
.tile .n {
  font-family: var(--serif);
  font-size: 34px;
  font-weight: 560;
}
.tile .l {
  color: var(--ink-3);
  font: 600 10.5px var(--mono);
  text-transform: uppercase;
  letter-spacing: .07em;
  margin-top: 6px;
}

/* ---------- vendas ---------- */
.meta-hero {
  padding: 22px 24px;
}
.meta-hero .valor {
  font-family: var(--serif);
  font-size: 42px;
  font-weight: 560;
  color: var(--ink);
}
.meta-bar {
  height: 8px;
  border-radius: 99px;
  background: var(--bg-3);
  margin-top: 12px;
  overflow: hidden;
}
.meta-bar > div {
  height: 100%;
  background: var(--grad-fire);
  border-radius: 99px;
  transition: width .4s ease-out;
}
table.dados {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
}
table.dados th {
  text-align: left;
  font: 600 10px var(--mono);
  text-transform: uppercase;
  letter-spacing: .08em;
  color: var(--ink-3);
  padding: 10px 12px;
  border-bottom: 1px solid var(--line);
}
table.dados td {
  padding: 9px 12px;
  border-bottom: 1px solid var(--line);
}
table.dados tr:last-child td {
  border-bottom: 0;
}

/* modal */
.overlay {
  position: fixed;
  inset: 0;
  background: rgb(7 8 14 / .7);
  display: grid;
  place-items: center;
  z-index: 100;
}
.modal {
  width: min(420px, 92vw);
  padding: 22px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}
.modal h3 {
  font-size: 16px;
}

/* ---------- cérebro: método ---------- */
.prompt-grid {
  display: grid;
  grid-template-columns: 230px 1fr;
  gap: 14px;
  align-items: start;
}
@media (max-width: 860px) {
  .prompt-grid {
    grid-template-columns: 1fr;
  }
}
.secao-nav {
  padding: 8px;
  max-height: 70vh;
  overflow-y: auto;
  position: sticky;
  top: 16px;
}
.secao-item {
  padding: 7px 10px;
  border-radius: 7px;
  font-size: 12.5px;
  color: var(--ink-2);
  cursor: pointer;
}
.secao-item:hover {
  background: var(--bg-3);
  color: var(--ink);
}
.secao-item.sel {
  background: var(--bg-3);
  color: var(--fire);
  font-weight: 650;
}
.prompt-view {
  white-space: pre-wrap;
  word-break: break-word;
  font-size: 13.5px;
  line-height: 1.75;
  color: var(--ink);
  max-width: 76ch;
  max-height: 70vh;
  overflow-y: auto;
}

/* linha compacta da agenda (renovações na tela Vendas) */
.agenda-linha {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 7px 0;
  border-bottom: 1px solid var(--line);
  font-size: 13px;
}
.agenda-linha:last-child {
  border-bottom: 0;
}

/* venda detectada aguardando confirmação */
.candidata {
  display: flex;
  align-items: center;
  gap: 14px;
  flex-wrap: wrap;
  padding: 14px 16px;
  border-color: color-mix(in srgb, var(--fire) 30%, var(--line));
}

/* ---------- laboratório ---------- */
.lab-oculto {
  display: none !important;
}
.lab-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
  align-items: stretch;
}
.lab-grid.cheia {
  grid-template-columns: 1fr;
}
@media (max-width: 1000px) {
  .lab-oculto {
    display: none !important;
  }
  .lab-grid {
    grid-template-columns: 1fr;
  }
}
.check-rascunho {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 12px;
  color: var(--ink-2);
  cursor: pointer;
}
.lab-editor {
  flex: 1;
  resize: none;
  border: 0;
  border-radius: 0 0 var(--r) var(--r);
  background: var(--bg);
  padding: 16px;
  font-size: 12.5px;
  line-height: 1.7;
  min-height: 300px;
}

/* ---------- arena v2 ---------- */
.arena-veredito {
  font: 600 22px var(--serif);
  margin-top: 14px;
  letter-spacing: .01em;
}
.arena-veredito .sub {
  font: 400 12px var(--sans);
  color: var(--ink-3);
}
.arena-legenda {
  display: flex;
  gap: 16px;
  margin: 8px 0 4px;
  font: 600 10px var(--mono);
  text-transform: uppercase;
  letter-spacing: .07em;
  color: var(--ink-3);
}
.arena-legenda span {
  display: inline-flex;
  align-items: center;
  gap: 6px;
}
.arena-barras {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 14px 24px;
  margin-top: 10px;
}
.bd-rotulo {
  font: 600 10px var(--mono);
  text-transform: uppercase;
  letter-spacing: .07em;
  color: var(--ink-3);
  margin-bottom: 5px;
}
.bd-linha {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 4px;
}
.bd-track {
  flex: 1;
  height: 7px;
  border-radius: 99px;
  background: var(--bg-3);
  overflow: hidden;
}
.bd-track > div {
  height: 100%;
  border-radius: 99px;
  transition: width .4s ease-out;
}
.bd-val {
  width: 44px;
  text-align: right;
  font-size: 11.5px;
  color: var(--ink-2);
}
.bd-val.bd-vence {
  color: var(--ink);
  font-weight: 700;
}

.diff-box {
  margin-top: 12px;
  background: var(--bg);
  border-radius: 8px;
  padding: 10px 12px;
  max-height: 320px;
  overflow-y: auto;
  font: 11.5px/1.6 var(--mono);
}
.diff-l {
  white-space: pre-wrap;
  word-break: break-word;
}
.diff-add {
  color: var(--fire);
  background: color-mix(in srgb, var(--fire) 8%, transparent);
}
.diff-del {
  color: var(--ember);
  background: color-mix(in srgb, var(--ember) 8%, transparent);
  text-decoration: line-through;
  opacity: .8;
}
.diff-ctx {
  color: var(--ink-3);
}
.diff-sep {
  color: var(--ink-3);
  opacity: .5;
}

.duelo {
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 10px 12px;
}
.duelo-head {
  display: flex;
  gap: 10px;
  align-items: baseline;
  margin-bottom: 8px;
  font-size: 13px;
}
.duelo-lados {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 10px;
}
@media (max-width: 760px) {
  .duelo-lados {
    grid-template-columns: 1fr;
  }
}
.duelo-lado {
  background: var(--bg);
  border-radius: 8px;
  padding: 9px 11px;
  cursor: pointer;
}
.duelo-lado:hover {
  background: var(--bg-3);
}
.duelo-rot {
  font: 700 9.5px var(--mono);
  text-transform: uppercase;
  letter-spacing: .08em;
  color: var(--ink-2);
}
.duelo-transcript {
  white-space: pre-wrap;
  font: 11px/1.6 var(--mono);
  color: var(--ink-2);
  margin-top: 8px;
  max-height: 280px;
  overflow-y: auto;
}

/* arena v3 */
.gaveta-larga {
  width: min(940px, 96vw) !important;
}
.arena-passos {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-top: 12px;
  font-size: 13px;
  color: var(--ink-2);
}
.arena-passos b.num {
  color: var(--fire);
  margin-right: 6px;
}
.duelo-click {
  cursor: pointer;
}
.duelo-click:hover {
  border-color: var(--line-2);
  background: var(--bg-3);
}
.duelo-mini {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  flex: none;
}
.duelo-colunas {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
}
@media (max-width: 720px) {
  .duelo-colunas {
    grid-template-columns: 1fr;
  }
}
.duelo-coluna {
  background: var(--bg);
  border-radius: 10px;
  padding: 12px;
}
.duelo-col-head {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  font: 700 11px var(--mono);
  letter-spacing: .06em;
}

/* ---- Modo atendimento (PWA da closer): mínimo, rápido, sem poluição ---- */
.shell.atendimento {
  display: flex;
  flex-direction: column;
  height: 100dvh;
}
.atend-topo {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 14px;
  border-bottom: 1px solid #1f2219;
  background: #0c0d0a;
  flex: 0 0 auto;
}
.atend-titulo {
  font-family: "JetBrains Mono", monospace;
  font-size: 12px;
  letter-spacing: 2px;
  text-transform: uppercase;
  color: #a8a89a;
}
.atend-combinados {
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding: 8px 14px;
  background: #151712;
  border-bottom: 1px solid #1f2219;
  flex: 0 0 auto;
}
.atend-comb-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  font-size: 13px;
  color: #f1efe6;
}
.atend-conversas {
  flex: 1 1 auto;
  min-height: 0;
  overflow: hidden;
}
.atend-conversas > * {
  height: 100%;
}

/* ---- Conversas no mobile/atendimento: painel único com voltar ---- */
.voltar-btn {
  display: none;
  font-size: 18px;
  padding: 4px 10px;
}
@media (max-width: 860px) {
  .conv-grid2.tem-sel .card.lista {
    display: none;
  }
  .conv-grid2:not(.tem-sel) .chat-wrap,
  /* !important: o card vazio tem display inline no markup */ .conv-grid2:not(.tem-sel) > .card.vazio {
    display: none !important;
  }
  .voltar-btn {
    display: inline-block;
  }
  .conv-grid2 {
    gap: 0;
  }
}
.atendimento .conv-grid2 {
  height: 100%;
}
.atendimento .chat-wrap {
  height: calc(100dvh - 120px);
}
.atendimento .card.lista {
  max-height: calc(100dvh - 110px);
  overflow-y: auto;
}
.atend-combinados {
  padding: 6px 14px;
}

/* ---------- chat estilo WhatsApp (overhaul 18/07) ---------- */
.zap-head {
  flex-wrap: nowrap;
  gap: 8px;
}
.avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--grad-fire);
  color: var(--sobre-fire);
  font: 700 13px var(--mono);
  display: grid;
  place-content: center;
  flex: none;
  cursor: pointer;
}
.zap-ident {
  display: flex;
  flex-direction: column;
  min-width: 0;
  cursor: pointer;
  line-height: 1.25;
}
.zap-ident b {
  font-size: 14px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.quem-comanda {
  font: 600 10px var(--mono);
  letter-spacing: .05em;
  text-transform: uppercase;
}
.quem-comanda.agente {
  color: var(--ice);
}
.quem-comanda.humano {
  color: var(--fire);
}

/* fundo com doodle sutil (bolinhas discretas, paleta escura) */
.zap-fundo {
  background-image: radial-gradient(circle at 1px 1px, var(--doodle-1) 1px, transparent 0),
    radial-gradient(circle at 11px 13px, var(--doodle-2) 1.4px, transparent 0);
  background-size: 22px 22px;
}

.dia-sep {
  align-self: center;
  margin: 6px 0 2px;
}
.dia-sep span {
  font: 600 10px var(--mono);
  letter-spacing: .08em;
  color: var(--ink-3);
  background: var(--bg-3);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 3px 10px;
}

.zap-msg {
  position: relative;
  border-radius: 10px;
  padding: 7px 9px 8px;
  box-shadow: 0 1px 1px rgba(0, 0, 0, .25);
}
.zap-msg .corpo {
  white-space: pre-wrap;
  word-break: break-word;
}
.zap-msg .rodape {
  float: right;
  margin: 8px -2px -4px 10px;
  font-size: 10px;
  color: var(--ink-3);
  white-space: nowrap;
  display: inline-flex;
  align-items: center;
  gap: 4px;
}
.zap-msg .checks {
  color: var(--ice);
  font-size: 11px;
  letter-spacing: -.12em;
}
/* caudas */
.zap-msg.in {
  border-top-left-radius: 2px;
}
.zap-msg.in::before {
  content: "";
  position: absolute;
  top: 0;
  left: -7px;
  border: 7px solid transparent;
  border-top-color: var(--bg-3);
  border-right-color: var(--bg-3);
  border-left-width: 0;
}
.zap-msg.out,
.zap-msg.human_out {
  border-top-right-radius: 2px;
}
.zap-msg.out::before,
.zap-msg.human_out::before {
  content: "";
  position: absolute;
  top: 0;
  right: -7px;
  border: 7px solid transparent;
  border-right-width: 0;
}
.zap-msg.out::before {
  border-top-color: color-mix(in srgb, var(--ice) 13%, var(--bg-3));
  border-left-color: color-mix(in srgb, var(--ice) 13%, var(--bg-3));
}
.zap-msg.human_out::before {
  border-top-color: color-mix(in srgb, var(--fire) 14%, var(--bg-3));
  border-left-color: color-mix(in srgb, var(--fire) 14%, var(--bg-3));
}
.zap-msg.falhou {
  outline: 1px solid var(--ember);
}
.erro-envio {
  color: var(--ember);
  font-weight: 700;
}
.zap-msg .rodape button {
  font-size: 10px;
  padding: 1px 7px;
  border: 1px solid var(--ember);
  color: var(--ember);
  border-radius: 99px;
}

/* composer estilo WhatsApp */
.zap-composer {
  align-items: flex-end;
  gap: 8px;
}
.zap-input {
  flex: 1;
  resize: none;
  border-radius: 20px;
  padding: 10px 16px;
  font: 13.5px/1.4 var(--sans);
  max-height: 120px;
  overflow-y: auto;
}
.zap-enviar {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  background: var(--grad-fire);
  border: 0;
  color: var(--sobre-fire);
  font-size: 16px;
  flex: none;
  display: grid;
  place-content: center;
  cursor: pointer;
}
.zap-enviar:active {
  transform: scale(.94);
}

/* lista: chips de filtro + estado + não-lidas */
.chips-filtro {
  display: flex;
  gap: 6px;
  padding: 0 12px 10px;
  overflow-x: auto;
  scrollbar-width: none;
}
.chip-f {
  font: 600 11px var(--sans);
  padding: 5px 12px;
  border-radius: 99px;
  border: 1px solid var(--line-2);
  color: var(--ink-2);
  background: transparent;
  white-space: nowrap;
  flex: none;
  text-transform: none;
  letter-spacing: 0;
}
.chip-f.ativo {
  background: var(--fire);
  border-color: var(--fire);
  color: var(--sobre-fire);
  font-weight: 700;
}
.mini-badge {
  background: var(--sobre-fire);
  color: var(--fire);
  border-radius: 99px;
  padding: 0 5px;
  font-size: 10px;
}
.chip-f:not(.ativo) .mini-badge {
  background: var(--fire);
  color: var(--sobre-fire);
}
.badge-nova {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--fire);
  display: inline-block;
}
.lead-item.urgente {
  border-left: 3px solid var(--fire);
  padding-left: 11px;
}

/* mídia inline no chat + anexo (19/07) */
.zap-msg .zap-img {
  max-width: min(320px, 68vw);
  max-height: 340px;
  border-radius: 8px;
  display: block;
}
.zap-msg.tem-midia {
  padding: 4px;
}
.zap-msg.tem-midia .rodape {
  margin: 4px 4px 0 10px;
}
.zap-doc {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 8px 12px;
  border: 1px solid var(--line-2);
  border-radius: 10px;
  color: var(--ink);
  text-decoration: none;
  font-size: 13px;
}
.zap-anexo {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  border: 1px solid var(--line-2);
  background: transparent;
  color: var(--ink-2);
  flex: none;
  display: grid;
  place-content: center;
  cursor: pointer;
}
.zap-anexo:disabled {
  opacity: .5;
}
.chip-f .ico svg {
  vertical-align: -2px;
}

/* avatares coloridos por lead (a API oficial não expõe foto de perfil) */
.lead-item.com-avatar {
  display: flex;
  gap: 11px;
  align-items: center;
}
.lead-item .lead-corpo {
  flex: 1;
  min-width: 0;
}
.avatar-lista {
  width: 38px;
  height: 38px;
  font-size: 12px;
  color: rgba(12, 13, 10, .82);
  cursor: default;
}

/* não-lido estilo WhatsApp (contador verde + nome em negrito) */
.pill-naolida {
  background: var(--fire);
  color: var(--sobre-fire);
  border-radius: 99px;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  font-size: 11px;
  font-weight: 700;
  display: inline-grid;
  place-content: center;
}
.nome-naolida {
  font-weight: 800;
}

/* ---------- calendário da agenda ---------- */
.cal-topo {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  margin-bottom: 12px;
}
.cal-grade {
  display: grid;
  grid-template-columns: 46px repeat(7, minmax(0, 1fr));
  border: 1px solid var(--line);
  border-radius: 10px;
  overflow: hidden;
  background: var(--bg-2);
}
.cal-cabeca {
  padding: 7px 4px;
  text-align: center;
  font-size: 11.5px;
  border-bottom: 1px solid var(--line);
  border-left: 1px solid var(--line);
  color: var(--ink-2);
}
.cal-cabeca.hoje {
  color: var(--fire);
  font-weight: 600;
}
.cal-cabeca b {
  display: block;
  font-size: 14px;
  color: var(--ink);
}
.cal-horas {
  border-right: 1px solid var(--line);
}
.cal-hora {
  height: 44px;
  font-size: 10.5px;
  color: var(--ink-3);
  text-align: right;
  padding-right: 5px;
  transform: translateY(-6px);
}
.cal-dia {
  position: relative;
  border-left: 1px solid var(--line);
}
/* faixa da hora cheia — só referência visual, não recebe clique */
.cal-linha {
  height: 44px;
  border-bottom: 1px solid var(--line);
}
.cal-janela {
  position: absolute;
  left: 0;
  right: 0;
  background: color-mix(in srgb, var(--fire) 12%, transparent);
  border-left: 2px solid color-mix(in srgb, var(--fire) 55%, transparent);
}
.cal-call {
  position: absolute;
  left: 2px;
  right: 2px;
  border-radius: 5px;
  padding: 3px 5px;
  font-size: 11px;
  line-height: 1.25;
  overflow: hidden;
  cursor: pointer;
  background: var(--grad-fire);
  color: var(--sobre-fire);
  border: 1px solid color-mix(in srgb, var(--fire) 70%, black);
}
.cal-call b {
  display: block;
  font-weight: 600;
}
.cal-call.feita {
  background: var(--bg-3);
  color: var(--ink-2);
  border-color: var(--line-2);
}
.cal-call.no_show {
  background: color-mix(in srgb, var(--ember) 22%, var(--bg-3));
  color: var(--ink);
  border-color: var(--ember);
}
.cal-call.cancelada {
  background: var(--bg-3);
  color: var(--ink-3);
  border-color: var(--line);
  text-decoration: line-through;
}
.cal-vazio {
  padding: 24px;
  text-align: center;
  color: var(--ink-3);
  font-size: 13px;
}
@media (max-width: 720px) {
  .cal-grade {
    grid-template-columns: 34px repeat(7, minmax(0, 1fr));
  }
  .cal-call {
    font-size: 9.5px;
    padding: 2px 3px;
  }
  .cal-cabeca {
    font-size: 10px;
  }
  .cal-cabeca b {
    font-size: 12px;
  }
}

/* ---------- provas (conferência das tags) ---------- */
.provas-grade {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(230px, 1fr));
  gap: 12px;
}
.prova-card {
  padding: 0;
  overflow: hidden;
  cursor: pointer;
  transition: border-color .12s;
}
.prova-card:hover {
  border-color: var(--line-2);
}
.prova-card.inativa {
  opacity: .5;
}
.prova-capa {
  width: 100%;
  height: 190px;
  object-fit: cover;
  object-position: top;
  display: block;
  background: var(--bg-3);
}
.prova-img {
  max-width: 260px;
  max-height: 340px;
  border-radius: 8px;
  border: 1px solid var(--line);
}

/* ---------- cérebro ---------- */
.grade-num {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(150px, 1fr));
  gap: 10px;
}
.pill.mono {
  font-family: "JetBrains Mono", ui-monospace, monospace;
  font-size: 10.5px;
}

/* ---------- laboratório ---------- */
.lab-conversa {
  margin-top: 12px;
  max-height: 420px;
  overflow-y: auto;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--bg);
}
.lab-lead, .lab-agente {
  font-size: 13px;
  line-height: 1.45;
  padding: 7px 10px;
  border-radius: 9px;
  margin: 4px 0;
  max-width: 78%;
  white-space: pre-wrap;
}
.lab-lead {
  background: var(--bg-3);
  margin-left: auto;
}
.lab-agente {
  background: var(--bg-2);
  border: 1px solid var(--line);
}
.lab-transcript {
  white-space: pre-wrap;
  font-size: 12.5px;
  line-height: 1.5;
  max-height: 50vh;
  overflow-y: auto;
  background: var(--bg);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px;
}

.lab-falha {
  margin: 8px 0;
  padding: 9px 11px;
  border-radius: 8px;
  font-size: 13px;
  background: color-mix(in srgb, var(--ember) 14%, var(--bg-2));
  border: 1px solid var(--ember);
}